Hair & beauty
Turn DMs into salon bookings, without interrupting the appointment in front of you.
See how it worksMore bookings
from every message
Turn customer chats into confirmed appointments. Nia answers, books and follows up across every channel.
- 14-day free trial
- No credit card required
- Cancel anytime
Built around your day
One solution, made for appointment businesses.
Pingbase turns conversations into bookings across teams of every shape and size.
One inbox for every conversation
WhatsApp
Instagram
Messenger
Email
Calendar
One connected platform
Unify conversations, bookings and follow-ups so every customer gets an answer.
Pingbase gives your team one clear view of every customer while Nia handles the repetitive work in the background.
Convert more enquiries
Reply while customers are ready to book, even outside opening hours.
Protect your team’s time
Keep routine questions and scheduling out of your team’s day.
Know what drives revenue
Connect conversations to appointments, services and outcomes.
Keep every customer connected
Carry verified customer context across channels, bookings and follow-ups.
Customers message wherever they like. Nia keeps it all together.
Meet your AI agent
Nia turns enquiries into confirmed appointments.
Knows your services, prices and policies
Checks real availability before offering a time
Confirms, reschedules and cancels bookings
Asks your team for help when judgement is needed
Nia
Booking concierge
Maya has two openings on Friday. Would you prefer 11:00am or 3:30pm?
11:00am3:30pm
Every stage, covered
One customer journey, without the manual hand-offs.
Answers every enquiry
Nia replies with the right service, price and policy information from your business.
Books real availability
Customers choose from live times, with every slot checked again before confirmation.
Handles changes
Rescheduling and cancellations follow your rules without creating double bookings.
Hands over with context
Your team can take over any conversation and see exactly what has already happened.
Fits your business
Connect the tools your customers and team already use.
Bring messages, calendars, files and customer details together. Pingbase keeps each business separate and every conversation secure.
Private by design
Each workspace keeps its own data, channels and customer records.
Simple to set up
Add your business details, connect channels and let Nia start helping.
Testimonials
Customers love
using Pingbase
See how appointment businesses use Pingbase to reply faster, stay available and turn more conversations into bookings.
“Nia keeps our chairs full. Every enquiry gets an answer and a booking before we’re even back in the room.”
Studio Nine Hair
“We needed coverage without adding to payroll. Pingbase filled the gap instantly and gave us way more consistency than temporary staff.”
Amara Cole
Owner, Studio Nine Hair
Studio Nine Hair
“We used to miss DMs and lose leads after hours. Now Nia handles every channel and we wake up to booked clients.”
Leah Morgan
Studio manager, East London
Studio Nine Hair
“We no longer miss calls, and clients get an immediate reply even after hours. It feels like having a 24/7 front desk without the overhead.”
Maya Ellis
Independent stylist
Studio Nine Hair
“With Pingbase, I’m booking more appointments than before. Clients learn about my services, identify relevant options and confirm in my list.”
Nia Okafor
Founder, Nia Skin Studio
Studio Nine Hair
“Pingbase understands our callers, captures the right information, and routes calls to the right person. My customers don’t even realize it’s AI.”
Dana M.
Partner, BrightPath Clinic
Studio Nine Hair
“Nia sounds natural, conversations flow nicely, and the appointment-booking feature works like a charm. It just asked for my web address and handled setup by itself.”
Amy G.
Co-founder, Rooted Skincare
Your new AI concierge.
Ready every day.
Always reachable. Connected to your calendar. Ready to turn the next message into a booking.